Cutting board figures with heart personalized from different types of wood wedding gift, couple gift for Valentine's Day, Mother's Day gift

1. Shipping Information

• All orders are processed within 2-5 business days (excluding weekends and holidays).Delivery Time = Processing Time 2 - 5 days + Shipping Time
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame is applied with standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
2. Send your request to the Modify or Cancel Order Center if you'd like express shipping.
3. For modification orders, the production time is expanded 1-2 days.
4. For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
5. A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.
6. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
7. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

Most packages (97%) arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at support@iconift.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the tracking link provided.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, and import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing an order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote locations may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is lost during transit, please contact us at support@myiconift.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage, and we will assist with a replacement or refund.

7. Contact Us

If you have any questions regarding shipping, please reach out to us at support@iconift.com

• Made by Iconift
• Materials: Wood
  Gift your loved ones with this unique, personalized cutting board, sustainably and fairly produced in Bavaria, in the heart of the Alps. The wood comes from regional timber merchants, ensuring its sustainability with nature.

Each board is hand-sanded and treated with a vegan oil. This consists of natural linseed oil, which is certified according to DIN EN 71-3. This makes it suitable for children's toys and 100% food-safe.

Ultimately, it is important to us that you purchase a durable product that will give you long-lasting pleasure.

How can I order?

First, select the desired combination of wooden boards. You can choose from four types of wood, as shown in the pictures. The first name always refers to the large board.
If you have any other requests, please do not hesitate to contact us.

In the second step, select the font you want for your personalization. If you don't want any personalization, please select "without engraving."

In the third step, specify the names you would like on the boards. Please first enter the name of the person you would like engraved on the large board.

With this information, we can process your order. Shipping takes 3-5 business days.

The large board has a total length of 35 cm and the small one of 28 cm. Together, they are 25 cm wide.